Feedback & FAQ

We’re doing our best to fulfill our promise:
To be the best photo gallery the iPhone’s ever seen.

Is there something we could be doing better? Please let us know.

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  1. Sync with PC/Mac

    The albums I make don't sync with iPhoto, and photos others send me in the app don't save onto my PC. Could this please be added?

    11 votes
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      0 comments  ·  Ideas  ·  Admin →

      We’re looking at what we can do. Our thought right now is to add an “Export album” feature which would create the album in the native gallery + save photos you’ve received to your camera roll for syncing with iTunes. Unfortunately however, we’re pretty limited by iOS restrictions, so we’ll see what we can do. Want this? Please vote!

    • Delete photos *entirely* (empty the trash)

      When I delete photos they get moved into the trash, but there's no way to empty the trash. Would be great if we could delete photos all the way.

      11 votes
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        0 comments  ·  Problems  ·  Admin →

        Good news! We’re working on a Companion PC/Mac app to help clear out photos you delete. Due to iOS limitations apps cannot delete photos from the phone, but hopefully one day this will change. With the companion app, you’ll be able to empty your PhotoSocial trash when you sync with iTunes.

      • Editing & filters

        PhotoSocial can't edit photos, and doesn't update immediately when I edit photos in other apps. Looking for cropping, rotating, contrast, filters, frames & that kind of thing. How about it?

        9 votes
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          0 comments  ·  Ideas  ·  Admin →
        • Tags / categories / folders

          Albums are great for events, but not great for grouping photos from different dates. How about a way to tag photos or put them into folders?

          8 votes
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            0 comments  ·  Ideas  ·  Admin →
          • In App. by - Export to IPhoto

            I would be happy to by a feature, so that all the organizing of my photo on my Iphone would be transferred to IPhoto

            7 votes
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              0 comments  ·  Ideas  ·  Admin →
            • Save photos I receive to the camera roll

              When friends send photos direct to my gallery in PhotoSocial, they don't show up in my camera roll. How about a way to save them, so I can use them in other apps & save them to my PC?

              5 votes
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              • social network log in

                please provide G+ log in option..
                thanks

                3 votes
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                • Great App, but without video-support (more or less) useless

                  Great App, but without video-support (more or less) useless

                  3 votes
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                  • Posting to Facebook

                    I can't post anything to Facebook with PhotoSocial. What gives?

                    3 votes
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                      0 comments  ·  Problems  ·  Admin →

                      With PhotoSocial we wanted to focus on what we could do different. Namely, the Facebook app is already great for posting publically, so why spend our time there. That said, PhotoSocial is so great at making albums, it makes sense you’d want post them right from the app. So, if you’d like this, please vote this up!

                    • No photos show up, PhotoSocial is empty and just displays "Loading..."

                      Nothing is showing up in PhotoSocial. Please help!

                      1 vote
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                        1 comment  ·  Problems  ·  Admin →

                        Hi! This happens if PhotoSocial does not have access to your photos. Do you recall seeing a prompt when you first opened it?

                        To fix, please
                        (1) Exit PhotoSocial
                        (2) Open the “Settings” app
                        (3) Select “Privacy”
                        (4) Select “Photos”
                        (5) Toggle the ON/OFF switch next to PhotoSocial to the “On” position.

                      • Ask for promo-codes to help promote your app with www.iApps.im

                        Hi there,

                        I'm James, editor of www.iapps.im, one of the largest Chinese iOS fan communities.(www.iapps.im)

                        We think your app "PhotoSocial: Photo Gallery Upgrade for the iPhone" is good and we would like to help promote it on our site .

                        We have more than 150K unique daily visitors and the app will also appear on the frontpage during the contest ,so it will really help promote your app.

                        So would you please provide us some promocodes (about five) and its itunes link?

                        When we have promoted your app, we will give you a feedback .

                        Hoping to…

                        1 vote
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                          0 comments  ·  Ideas  ·  Admin →
                        • I have no friends??

                          My wife and I have installed PhotoSocial in our iPhones but when I try to share a photo it indicates none of my contacts has installed the app. Am I missing a step?

                          1 vote
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                            0 comments  ·  Problems  ·  Admin →
                          • iOS/Android development

                            Hi

                            Hope you don't mind me barging into you like this. I did review your profile and thought it would be a good idea to connect with you. I really hope you don't think this is spam.

                            My name is Vikram and I am the Managing Director of a mobile applications company called Aich Technologies(www.aichtechnologies.com) which has its headquarters in Pune ,India.We are a company working on iPhone/Android and iPad development.

                            My company specializes in offshore software development,design,testing and maintenance for our clients based in North America,Europe and APAC.Most of my consultants have more than 8 years experience…

                            1 vote
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